How do I book ferry tickets?
The standard tickets can be booked online in advance through our platform. Booking online is especially advisable during peak season.
Do I need to book ferry tickets in advance?
It is recommended to book ferry tickets in advance, especially during peak season (November to April), to secure your preferred departure time and avoid disappointment.
Can I buy ferry tickets at Rassada Pier?
Yes, you can absolutely buy ferry tickets at Rassada Pier! In fact, While tickets are available at the pier, they may be sold out due to full bookings, and prices might be higher. Book your tickets in advance here.
What should I do if I lose my ferry ticket?
If you lose your ferry ticket that you have booked with us, please contact us immediately. We will be able to issue a replacement ticket for you.
How much do ferry tickets from Phuket to Tonsai Pier, Phi Phi Island cost?
Ferry ticket prices vary depending on the times, type of boat (ferry, speedboat), and season. Generally, standard ferries are the most affordable, while speedboats is pricier. Expect to pay with us from 600 to 1500 THB per person for a one-way ticket.
How long does the ferry ride from Phuket to Tonsai Pier, Phi Phi Island take?
The travel time depends on the type of boat and sea conditions. Standard ferries typically take about 2 hours, while speedboats can make the journey in approximately 1 hour.
Are there different classes of tickets on the ferries?
We offer different classes of ferry tickets, including standard and first class. Standard tickets are typically the most basic and affordable option, while first-class tickets may offer more comfortable seating and additional space in a private zone.
Where do ferries from Phuket to Tonsai Pier, Phi Phi Island depart from?
Most ferries depart from Rassada Pier in Phuket Town. We also provide shared minivan pick-up services (with an additional charge) to and from hotels in popular tourist areas like Phuket town, Patong, Karon, or Kata.
What amenities are available on the ferry boat?
Standard ferries usually have basic facilities like Air condition, sundeck, a small snack bar and toilets.
Are there life jackets available on the ferry?
Yes, all ferries are required to have enough life jackets for all passengers and crew. These are usually located under the seats or in designated storage areas.
Can I buy food and drinks on the ferry?
The ferries have a small snack bar or kiosk where you can purchase snacks, drinks, and sometimes even light meals. However, it's always a good idea to bring your own water and snacks, especially if you have dietary restrictions.
Is Wi-Fi available on the ferry?
Wi-Fi is not typically available on the ferries and speedboat.
Can I bring luggage on the ferry?
Yes, you can bring luggage on the ferry. However, there might be limitations on the size and weight of your luggage. Each passenger is allowed 1 suitcase plus 1 carry-on, weighing no more than 25 kg total. For large or many pieces of luggage, consider purchasing an additional seat. If your luggage exceeds 25 kg, the boat company will charge an additional fee at check-in. Baggage exceeding these limits will be charged separately.
Are there ferries from Phuket to other islands besides Phi Phi?
Yes, there are ferries from Phuket to various other islands, including Koh Lanta, Ao Nang, Railay beach and even to Krabi on the mainland.
Are there any discounts available for children?
We offer discounted fares for children aged 4 to 11. Children aged 0 to 3 can travel for free on an adult's lap, provided they are under 120 centimeters in height and do not require a seat. Proof of age may be required for infants.
Can I book a ferry tour that includes activities on Phi Phi Island?
Yes, We offer combined ferry and island tour packages that include activities like snorkeling, swimming, and lunch. These tours can be a convenient way to explore the island without having to plan everything separately.
What is the best time of year to visit Phi Phi Island?
The best time to visit Phi Phi Island is during the dry season, from November to April, when the weather is sunny and the seas are calm. However, this is also the peak season, so expect larger crowds and higher prices. The shoulder seasons (May-June and September-October) offer a good balance of decent weather and fewer crowds.
Can I bring my pet on the ferry?
Do not allow pets on board. However, some may allow small pets in carriers if they are well-behaved and do not disturb other passengers.
Can I smoke on the ferry?
Smoking is usually prohibited on ferries, both indoors and on the outdoor decks.
Is it possible to get a mobile phone signal on the ferry?
Mobile phone signal can be patchy or non-existent on some ferry routes, especially when you're further away from the coast. If you need to stay connected, consider purchasing a local SIM card with a data plan.
Are there any medical facilities on Phi Phi Island?
Phi Phi Island has a small clinic that can handle minor injuries and illnesses. However, for more serious medical emergencies, you might need to be transported back to Phuket or Krabi. It's always a good idea to have travel insurance that covers medical emergencies.
Can I rent a scooter or motorbike on Phi Phi Island?
Motorized vehicles are not allowed on Phi Phi Don, the main island. However, you explore the island on foot. Longtail boats are also available for hire if you want to visit other beaches or nearby islands.
Are there ATMs on Phi Phi Island?
Yes, there are ATMs available on Phi Phi Don, but it's recommended to withdraw enough cash before arriving on the island as the ATMs can sometimes run out of money or have high withdrawal fees.
What is the currency used on Phi Phi Island?
The currency used on Phi Phi Island, as in the rest of Thailand, is the Thai Baht (THB).
What should I bring on a ferry trip?
It's a good idea to bring sunscreen, a hat, sunglasses, and a light jacket or sweater as it can get chilly on the boat, especially on speedboats. If you're prone to seasickness, consider bringing motion sickness medication. Also, don't forget your camera to capture the beautiful scenery!
Is it possible to get seasick on the ferry?
Yes, it is possible to get seasick on the ferry, especially if you are prone to motion sickness or if the sea is rough. If you're concerned, consider taking motion sickness medication before boarding the ferry.
Are ferries safe?
Yes, our ferry tickets typically include basic travel insurance, covering some unexpected events or emergencies during your journey. However, for comprehensive protection, we highly recommend consulting your preferred insurance provider for additional travel insurance options tailored to your needs.
Can I get a refund if I cancel my ferry ticket?
The ticket is non-refundable, non-cancellable, and non-changeable. It cannot be cancelled, modified, or refunded on the departure date. Unused tickets and no-shows will not be refunded, regardless of the number of passengers.
But it can be a one-time rebooking is free of charge, as long as it's done at least 48 hours before departure and subject to seat availability. If the price is higher than the original price, you will need to pay an extra. However, if the price is lower than the original price, you will not receive a refund.
